Terms of Use

Welcome to the NEPA Cleaning website (the “Website”), operated by NEPA Cleaning Pros, LLC, doing business as NEPA Cleaning (“NEPA Cleaning,” “we,” “us,” or “our”).

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These Terms of Use govern your access to and use of the Website. By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

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1. Informational Purpose

 

This Website provides general information about NEPA Cleaning, our residential and commercial cleaning services, service areas, and ways to contact us or request an estimate.

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Website content is informational and promotional. It does not constitute a binding estimate, quote, contract, guarantee, warranty, or professional assessment.

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Actual cleaning requirements, pricing, availability, and service recommendations may vary based on individual circumstances.

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2. Services and Availability

 

NEPA Cleaning provides residential, commercial, and specialty cleaning services, including routine cleaning, deep cleaning, move-in and move-out cleaning, post-construction cleaning, post-hoarding cleaning, and additional household services.

 

Availability depends on factors such as:

• Geographic location and service area

• Property size and condition

• Scope and type of cleaning requested

• Scheduling and staffing availability

• Equipment or supplies required

• Customer priorities and individual project requirements

 

A minimum charge equivalent to two hours of cleaning service generally applies to appointments.

 

We reserve the right to accept or decline service requests as permitted by applicable law.

 

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3. Estimates, Pricing, and Service Agreements

 

Customers may request a free cleaning estimate through our Website, by telephone, or by email.

 

Estimates are based on information provided by the customer and our assessment of the requested services. Actual pricing may vary depending on property conditions, cleaning requirements, service duration, and other relevant factors.

 

Unless expressly stated in a separate written agreement:

• Website content does not constitute a binding quote or estimate.

• Prices and service availability are not guaranteed.

• Submitting an estimate request does not create a service contract.

• Communicating with NEPA Cleaning does not obligate either party to proceed with services.

• Scheduling is subject to confirmation by NEPA Cleaning.

 

Services may be governed by a separate estimate, work order, service agreement, or other arrangement. If a separate written agreement conflicts with these Website Terms, the specific service agreement will control regarding those services.

 

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4. Estimate Requests, Photo Uploads, and Communications

 

The Website allows visitors to submit estimate requests, contact us through forms, and communicate through available chat features. Visitors may also upload photographs to help us evaluate cleaning requirements and provide more accurate estimates.

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By submitting information or photographs, you represent that:

• The information is accurate to the best of your knowledge.

• You have permission to provide the information and photographs.

• Your submissions do not violate another person's privacy, intellectual property, or other legal rights.

 

Please avoid submitting sensitive personal information, financial account details, or photographs containing unnecessary private information.

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By providing your email address or telephone number, you authorize NEPA Cleaning to contact you regarding your inquiry, estimate request, or requested services.

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Submitting an inquiry does not guarantee service availability or acceptance of a cleaning project.

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Information collected through the Website is also subject to our Privacy Policy.

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5. Cleaning Results and Property Conditions

 

Descriptions, photographs, and examples of cleaning projects are intended to illustrate the types of services NEPA Cleaning may provide.

 

Cleaning results vary depending on property conditions, the nature of the materials or surfaces, the extent of buildup or contamination, and the scope of agreed-upon services.

 

Certain cleaning projects may require specialized equipment, multiple visits, additional services, or evaluation by an appropriately qualified professional.

 

NEPA Cleaning does not guarantee that all stains, odors, discoloration, damage, or contamination can be removed through ordinary cleaning services.

 

Photographs of previous cleaning projects do not guarantee identical results for another property.

 

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6. Third-Party Services and Links

 

Our Website may contain links to or embedded content from third-party services, including social media platforms, customer review services, mapping applications, and other external websites.

 

NEPA Cleaning may also provide information about related services offered by separate businesses, including NEPA Cleanouts.

 

Unless expressly stated otherwise, third-party services are provided independently and are subject to their own terms, privacy policies, and business practices.

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NEPA Cleaning does not control third-party websites and is not responsible for their content, availability, accuracy, security, or privacy practices.

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7. Acceptable Website Use

 

You agree to use the Website lawfully and responsibly.

 

You may not:

• Use the Website for unlawful, fraudulent, or deceptive purposes.

• Submit false, abusive, harassing, or misleading communications.

• Attempt unauthorized access to the Website or related systems.

• Interfere with the Website's security or operation.

• Introduce malware or other harmful code.

• Use automated methods to scrape or overload the Website without authorization.

• Impersonate another person or misrepresent your identity.

• Violate the intellectual property or privacy rights of others.

 

We reserve the right to restrict access or take appropriate action when necessary to protect the Website, our business, or other users.

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8. Intellectual Property

 

Unless otherwise indicated, the Website's original text, graphics, logos, photographs, illustrations, layout, and other materials are owned by or licensed to NEPA Cleaning Pros, LLC and are protected by applicable intellectual property laws.

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Visitors may view Website content for personal, noncommercial informational purposes.

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Website materials may not be reproduced, redistributed, modified, sold, or commercially exploited without prior written permission, except as permitted by applicable law.

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Third-party trademarks, logos, and content remain the property of their respective owners.

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9. Website Accuracy

 

We make reasonable efforts to keep information on the Website accurate and current.

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However, service descriptions, availability, policies, and other information may change or occasionally contain errors or omissions.

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NEPA Cleaning reserves the right to update, modify, or remove Website content at any time without prior notice.

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10. Disclaimer of Warranties

 

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not warrant uninterrupted access to the Website or guarantee that its content will always be complete, accurate, current, secure, or error-free.

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Nothing in this section limits any obligations or warranties expressly provided in a separate written service agreement or required by applicable law.

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11. Limitation of Liability

 

To the fullest extent permitted by applicable law, NEPA Cleaning Pros, LLC and its owners, employees, agents, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Use of or inability to access the Website

• Reliance on Website information

• Website interruptions or technical errors

• Third-party websites or services

• Unauthorized access to or alteration of Website communications

 

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

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12. Indemnification

 

To the extent permitted by applicable law, you agree to indemnify and hold harmless NEPA Cleaning Pros, LLC from claims, liabilities, losses, damages, and reasonable expenses arising from your unlawful misuse of the Website or violation of these Terms of Use.

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13. Governing Law

 

These Terms of Use are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

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Disputes relating to the Website or these Terms will be subject to courts having appropriate jurisdiction in Pennsylvania, except where applicable law requires otherwise.

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14. Changes to These Terms

 

NEPA Cleaning may update these Terms of Use periodically to reflect changes in our Website, services, business practices, or legal requirements.

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Updated Terms will be posted on the Website with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

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15. Severability

 

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

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16. Entire Agreement Regarding Website Use

 

These Terms of Use constitute the agreement between visitors and NEPA Cleaning Pros, LLC regarding use of the Website itself.

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These Terms do not replace or modify separate service agreements, accepted estimates, work orders, or other binding arrangements relating to cleaning services.

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17. Contact Us

 

Questions regarding these Terms of Use may be directed to:

NEPA Cleaning Pros, LLC
Doing business as NEPA Cleaning

Email: nepacleaningpros@gmail.com
Phone: (570) 266-2168

Shavertown, Pennsylvania